The medicines we offer are manufactured and shipped from India. It is a long way thus the delivery takes time. Usually, the shipments are delivered within 10-17 days but in some cases there may be a delay for 5 more days.
In case of non-delivery after the dead-line, please contact us to inform of the matter. We will try our best to offer you the solution that will fully meet your interests. Click here to learn more about shipping.
Please, be informed that we accept order cancellations ONLY within 24 hours after order submitting. If you wish to cancel the order you have to contact our support team by phone or e-mail ( Contact us ) and let them know of your decision. In case you contact us after 24 hours, no order cancellation will be processed.
Make sure that you insert a valid shipping address in the order form, we recommend you to double check the notes before submitting the order. Any mistake may cause non-delivery of ordered products. If you have noticed that the address notes were specified incorrectly, contact us as soon as you can to inform of the matter ( Contact us ).
The medications we offer are generically equivalent to their brand-name counterparts. We guarantee that they are the same chemically and have the same medical effect.
In case you are not satisfied with the effect our medications produce, please contact us to inform of the problem. We will supply you with the return address and as soon as the product is received by our returns department, we will start the refund procedure.
Before contacting us, please, make sure that you take the right dosage of the products and follow the instructions for use. Mind that the effects can be slowed down by fatty food and alcohol you take prior to the tab.
In case of non-delivery of the product by the dead line (the delivery takes 10-17 days, there may be an additional delay for 5 days for the customs checking) you can contact our support team ( Contact us ) to qualify for a refund. Your payment will be fully reimbursed to your credit card. The refund procedure usually takes 5-7 business days, after this period the refund will be reflected at your credit card statement.
Due to the specific nature of products we offer we do not accept returns. No one can guarantee that the storage conditions are met during the order transportation thus we cannot accept them even if the package remains unopened.
We understand that the privacy of all information you provide is of a primary importance. This is why we do everything possible to use it carefully and sensibly. This information is never shared with other companies or third party service providers.
All transactions on our checkout page are 100% secure. We protect the security of your information by using 256 bit Secure Sockets Layer (SSL) software, which encrypts all information you input. In addition our billing servers are certified by independent and reputable agencies that ensure that we keep your information safe and private.
Only the last 4 digits of your credit card are reflected in our database thus even our customer support operators do not have any access to the credit card information.
The contents of this web site are directed solely at those who access the site from Cyprus. Your use of this web site and any purchase by you on this web site of any products is governed by the law of the Republic of Cyprus and will be deemed to have taken place in Cyprus and subject to the exclusive jurisdiction of the Cypriot courts.
To register with and use this site you must be over 18 and a resident of Cyprus and the details which you give us must be true. You will be responsible for your use of this site and for your orders so please ensure that you keep your log-in details secure so that no-one else can misuse them.
Centralux limited has taken care in the preparation of the content of this web site. To the fullest extent permitted by the law Centralux Limited disclaims all warranties of any kind with respect to the content of this web site. These terms may be varied at any time.
Centralux Limited and its directors or related companies shall not be liable for any losses or claims arising directly or indirectly from use of this web site except that this exclusion of liability does not apply to any damages in connection with death or personal injury caused by the negligence of Centralux Limited, its directors or employees.
All content of this web site is for information purposes only and is not a substitute for professional medical advice, rather it is designed to support, not replace, the relationship between you and your healthcare providers. You should make sure that you carefully read all product packaging and labels prior to use. If you have, or suspect you may have a health problem you should consult your doctor. Please consult your doctor before taking any new product, particularly if you are already under medical care.
Any links on this web site to other web sites are provided for your interest only and Centralux Limited has no control over these sites and so no responsibility or liability for their content and the links do not imply any endorsement of content.
If any of these terms are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions shall not be affected.
This website should be regarded as an invitation to treat. Any order placed by a customer is an offer to purchase, which Centralux Ltd may accept or decline in its absolute discretion without having to give a reason. A confirmation email is notification that we have received your offer on our website. A contract is deemed to be made at the point of a sale invoice being issued by Centralux Ltd following checking of orders by a pharmacist. For shipping purposes, you must provide a real address, no P.O. boxes are allowed here.
With respect to the supply of medicines to the USA, you understand that this supply is subject to the control of the US Customs and the FDA as they cross the US border which may result in delay or non-delivery of your order. Centralux Ltd cannot guarantee an exact delivery time of your order and in instances where your order is seized by US customs, Centralux Ltd will not be able to offer a refund for orders not delivered under these circumstances. You agree and understand that it is your responsibility to prepare for any delays that may occur in obtaining your order from Centralux Ltd, and further that in the event of US customs seizing your order, the cost of the order will be born by you in full.
These terms and conditions do not affect your statutory rights as a consumer.
All offers on this site are subject to availability and whilst stocks last.
This Acceptable Use Policy document, including the following list of Prohibited Activities, is an integral part of your Agreement with Centralux Ltd. If you engage in any of the activities prohibited by this AUP document Centralux Ltd may suspend or terminate your account.
Centralux Ltd's Acceptable Use Policy (the "Policy") for Centralux Ltd Services is designed to help protect Centralux Ltd, Centralux Ltd's customers and the Internet community in general from irresponsible or, in some cases, illegal activities. The Policy is a non-exclusive list of the actions prohibited by Centralux Ltd. Centralux Ltd reserves the right to modify the Policy at any time.
Each Centralux Ltd customer is responsible for the activities of its users and, by accepting service from Centralux Ltd, is agreeing to ensure that its customers/representatives or end-users abide by this Policy. Complaints about customers/representatives or end-users of an Centralux Ltd customer will be forwarded to the Centralux Ltd customer's postmaster for action. If violations of the Centralux Ltd Acceptable Use Policy occur, Centralux Ltd reserves the right to terminate services with or take action to stop the offending customer from violating Centralux Ltd's AUP as Centralux Ltd deems appropriate, without notice.